Why buy from WheelsandCaps.com?

  • Quality customer service
  • Knowledgeable staff
  • In business since 2004
  • A+ rating with the Better Business Bureau
  • Site secured by VeriSign SSL
Testimonials

"Thanks Guys .... Great Price ... Wheel looks real good. I'm very pleased with our transaction.

If I need a wheel in the future you'll be my first choice!"

John C. - 11/14/2012

Shipping

Processing of Orders

Wheels and Caps is part of a large corporation with warehouses across the nation. This convenience ensures your product will ship from the closest stocked location so you will receive your item as quickly as possible. We do not offer customer pick-up. Our warehouses do not have administrative staff to assist walk-in customers.

Packages are shipped via UPS Domestic Ground service with free insurance, which takes 1-7 business days under normal circumstances. We cannot be held responsible for delays that are out of our control, such as those due to inclement weather and holidays.

If you require a signature for your package, please note that information when you place your order. Otherwise, UPS will deliver without obtaining a signature and you will be liable for the delivery. Please note: UPS will not deliver to APO, FPO, or PO Boxes. Wheels and Caps will ship only to the address used originally on the order during checkout. This address cannot be changed after the order has been submitted, no exceptions.

Orders are processed as they are received, Monday through Friday, between 8:00 a.m. and 5:00 p.m. Eastern time. Order processing may take up to 24-48 hours after receipt, not including weekends or holidays. Please allow one additional business day for a more accurate delivery timeframe.
*Wheel Covers and Steel Wheels may take up to 3 business days to leave our shipping facility.

UPS Shipping Options

UPS GROUND: Delivery takes typically 1-7 business days to all 50 states and Puerto Rico. Free shipping applies to the 48 contiguous states only. An additional shipping charge will be incurred if shipping outside of the contiguous states.  If shipping to Alaska or Hawaii, please contact our customer service department to obtain a shipping quote.  We will obtain credit card information to charge for the addition shipping cost. For international shipping contact customer service.

* * * All items are shipped using United Parcel Service (UPS). UPS cannot, and will not, deliver to APO, FPO or PO Boxes. An actual, physical street address must be provided for shipping purposes.


Wheels will be shipped 1 wheel per box.
Wheel covers will be shipped 1-4 pieces per box, as necessary.
TPMS sensors will be packaged containing 1-4 pieces per padded envelope.

Shipping Damage

Refuse the shipment if there is obvious shipping damage. If the package has been left at your door, or you have already accepted the package, do not throw away the packaging as it is the only way to claim there has been shipping damage. Contact UPS Claims immediately at (800) 742-5877 and the carrier will send a representative to examine the packaging; then will return the product to us.

At that time, we request you also contact Wheels and Caps here to get a Return Authorization Number allocated to your return. If available, a replacement will be shipped to you. Otherwise, a full refund will be issued once your item has been returned, if a replacement is not available. Please read the full Returns and Refunds Policy here.